FAQ

If you have an issue or question that requires immediate assistance, you can send us an email to retail@justatee.store ! a Customer Service representative will answer you within few hours.

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  • Sizing, Fit, & "Will This Make Me Look Cool?
  • Shipping, Returns, & "Where Is My Stuff?"

Need Help?

If you have an issue or question that requires immediate assistance, you can send us an email to retail@justatee.store ! a Customer Service representative will answer you within few hours.

Sizing, Fit, & "Will This Make Me Look Cool?

Our shirts lean toward a modern, retail fit. They aren’t those boxy, stiff shirts you get at a family reunion, but they aren't painted on either. If you’re a "salad and a jog" person, they’ll look tailored. If you’re an "extra cheese" enthusiast, they’re forgiving enough to keep your secrets. Check our size chart to be 100% sure.

Absolutely not. We use high-quality printing techniques that bond the ink to the fibers rather than just sitting on top like a cheap sticker. Treat it with a little love (wash cold, inside out), and the design will likely outlast your last three relationships.

We use pre-shrunk fabrics to avoid the "I bought a Large but now it fits my cat" tragedy. However, if you blast it in a high-heat dryer like you're trying to forge a sword, it might lose a tiny bit of its footprint. For best results, tumble dry low or air dry.

We’re hovering at a solid 9.2 on the Kitten Belly Scale. We use premium, combed, and ring-spun cotton (and cozy polyester blends for heathers). It’s the kind of soft that makes you want to hug yourself, which is weird, but we won't judge.

It depends on your vibe. If you want the "I work out" look (even if you don't), size down. If you want room for activities—or just like a breeze—size up. When in doubt, grab a shirt you already love, measure it, and compare it to our chart. Still stuck? Shoot us a line at retail@justatee.store and we’ll help you decide.

Shipping, Returns, & "Where Is My Stuff?"

We know you’re excited, but good things take a minute. Usually, it takes us 2–5 business days to print your masterpiece, plus shipping time. Unless there’s a literal apocalypse or a very confused carrier pigeon, you should be rocking your new favorite tee in about a week.

We love surprises, but not when it comes to your money. As soon as your order hits the road, we’ll send you a tracking link via email. You can refresh that page as many times as you want—we won’t tell anyone.

If your shirt arrives and it’s just not "the one," don’t panic. If there’s a defect or we sent you the wrong thing, we’ll fix it faster than you can say "my bad." For everything else, check out our return policy page or email us at retail@justatee.store. Just keep it unwashed and unworn—nobody wants your deodorant stains.

We try to get our shirts to as many humans as possible! We ship to most corners of the globe. Just a heads-up: if you live somewhere exotic, you might have to deal with customs fees or longer wait times. Your local government likes their cut, too.

Once you hit "buy," our robots start moving pretty fast. If you caught a mistake or realized you need that second shirt to feel whole, email us at retail@justatee.store immediately. If it hasn't hit the printer yet, we’ll do our best to help you out.

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